Optimised IT
Optimised IT provide a personal, high quality & value service to businesses. We specialise in working with small and medium businesses, and are ready to help you make the most of your IT infrastructure.
Pro-Active Network Support Packages
For businesses that require regular, on-going IT support without spiralling costs. Have complete peace of mind knowing you have professional IT support ready to help, understanding your business and its needs. We offer 2 levels of support:
Optimised IT RemoteCare
Our RemoteCare package includes:
- 4 Hour Response Time
- Pro-Active Server Monitoring
- Unlimited Remote Software Support
- Unlimited Telephone Support
- Unlimited Email Support
Optimised IT CompleteCare
Includes all the benefits of RemoteCare, plus:
- Unlimited Onsite support visits*
Non-Contract Support Packages
Perfect for those who require IT support, but don’t want to commit to a yearly contract. Use us as often as you like and only pay for what you have used!
Pay As You Go Support
Pay As You Go is designed for:
- One-Off requests such as a virus removal or PC repair
- Businesses that don’t want to commit to a yearly contract
- Businesses that already have some internal IT knowledge but need occasional help & advice
Highly Personal Service
Optimised IT offer bespoke Support Packages based on your personal requirements, and can create support agreements to give you the cover and response your business needs. You are guaranteed to have the same Support Technician deal with your calls every time, giving you a highly personal service.
If you would like to discuss any of the support packages above, please contact us. We are approachable and contactable at any time to discuss your support requirements.
Please check our Services for typical examples of Products & Services we support.
* Subject to location
