Founded in 2009 and located in the heart of Cheshire near Knutsford, Optimised IT provide businesses with reliable IT support and services. Providing IT support for the demands of the modern business is our speciality; our goal is to keep your IT services running at optimum performance to allow you to concentrate on running your business.

We provide a highly professional, trustworthy and personal IT service, where you’ll know exactly who you are dealing with every time. You will be able to speak to us directly, and we pride ourselves on not being a faceless call centre. Have complete peace of mind knowing you have dependable IT support ready to help, understanding your business and its needs. Our aim is to act as your own personal IT support department, ready to help at any time, at a fraction of the cost, fitting in seamlessly with the day to day running of your business. Customers are our livelihood; we believe that going the extra mile is what builds a strong relationship. IT support is all about interaction between people, it’s more than just solving hardware and software problems.

We provide the complete IT solution for our clients, from support, broadband, hosting, remote backup, and telephones, meaning one point of contact for everything. Whether you have a one-off IT support issue or you require on-going computer maintenance, we can help via the telephone, email, remote access software, or if necessary an on-site visit. We understand that every company is unique and each has its own individual ways of working, therefore we offer a range of support packages designed to meet your requirements and to fit in with how you and your business work, to give you the cover and response your business needs. Our support packages are non-restrictive, with no lengthy tie-ins.

Working closely with you, we’ll highlight possible areas for improvement and suggest IT support solutions for them. Less down-time and better IT support delivers benefits to all areas of a business, maximizing the most precious resource you have – time. If you are able to access and use your IT network effectively, your business will run more smoothly, giving more time for your employees to work on what is important to you – growing your business! Our job is to make IT easier and help you focus on your business priorities.

With our dependable, efficient, and effective IT support service, your IT needs are in safe hands.

About Us

What Are Outsourced IT Support and Services?

IT support outsourcing is where an external provider takes responsibility for a company’s IT services. IT may not be the core activity of a small business, so outsourcing can relieve the pressure.

Typically, these services include IT maintenance, hosting, help desk provision and application management. There are many reasons why a business might choose to outsource part or all of its IT operations. These include cost savings, particularly from owning and managing an IT estate and employing the staff to do so.

But cost is not the only reason. Outsourcing can provide access to the latest industry processes and techniques, and bring operational efficiencies. It can also improve the businesses speed to market for new products and services. Many IT activities, which businesses have traditionally provided internally, are now available as outsourced services. These include IT service desk and support, IT maintenance, security, backup and recovery and the running of core business applications such as Microsoft Exchange.

Optimised IT provide us with an excellent service. They go the extra mile to give us an efficient, professional, dependable and personal service without any ‘techno babble’. We would highly recommend their services.

Trafford Leisure
Sale

Optimised IT set up our network to cater for the installation of our web booking system. They explained everything to us in a very clear and understandable way, and everything went very smoothly from start to finish. Their service is friendly, personable, and we would definitely recommend them.

Gymetc
Leyland

We have always found Optimised IT to be reliable, trustworthy, efficient and more importantly, always contactable. They are easy to deal with and explain terms which is very refreshing.

Hyde Park Corner
Hyde

Optimised IT are extremely efficient and capable IT consultants who respond promptly and diligently to all requests for assistance in a clear and jargon free manner, in an industry that is sadly full of expensive, poorly performing outfits. They are a great find and come highly recommended.

JD Doors
Winsford

We have always found Optimised IT to be a conscientious, highly competent company that has always shown determination to give the best support possible to the client. A great service that I wouldn’t hesitate to recommend.

Cool Logic (service) Ltd
Rochdale

We used Optimised IT Ltd to advise us on our network and their advice has greatly improved its performance. We found them helpful, efficient and friendly, and would have no problem recommending them to others.

Heywood Shepherd Chartered Accountants
Macclesfield